
We are the 111 team.
We are recruiting now.
If you’re looking for a flexible role that allows you to make a real difference, this is the perfect opportunity to join us.
Our 111 health advisers and call handlers are vital to the smooth running of our service. You’ll support people when they need it most, helping them get the advice and medical care they need.
You’ll be a valuable part of our wider team too, helping to take the pressure off our hospitals and other healthcare professionals by giving self-care advice to callers who are able to manage their symptoms at home.
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We are rewarded
It’s not just the rewarding nature of the role that makes this job so special. There are plenty of practical benefits too.
Not only will you receive intensive on-the-job paid training that will leave you ready for anything, but with ongoing training plus opportunities to work flexible hours – it’s a job you can really make a career of

We are compassionate
You’ll be working in a role where communication is vital. As a caller’s first point of contact, you’ll use your skills, alongside specialist computer software, to assess their symptoms and give them the help and reassurance they need.
You’ll direct them to the right type of care and where appropriate, you’ll offer self-care advice, so they can manage their symptoms at home.

We are in demand
We’re always looking for caring, passionate people to join our team. And with the skills and experience you’ll gain with us, you’ll always be highly employable.

We are ready when you are
We currently have vacancies across the country - will you answer the call?