Training and development (administrative management)

You'll usually be supported by your employer to gain qualifications and training which you'll do while you're working.

Training and development

Many training courses are designed to be done while in employment, including vocational qualifications.

AMSPAR/City and Guilds run courses in medical administration, medical terminology and in practice management. The British Society of Medical Secretaries and Administrators also provides many of these courses.

A range of organisations, including the Institute of Healthcare Management (IHM), the Institute of Leadership Management (ILM) and the Institute of Administrative Management (IAM) offer courses for staff working at different levels of managment. For example, ILM qualifications start at Level 2 (which can be suitable for team leaders) and go up to Level 7 (suited to senior managers). The IAM offers courses at level 2 for apprentices to level 6.

The NHS Leadership Academy runs a range of courses in leadership training and development

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