Administrative management encompasses work in a variety of departments and organisations
As a manager of administrative services, you’re likely to be managing a team of staff in an office environment
The Institute of Administrative Management states that: 'Anyone involved in the planning, co-ordinating, directing, or controlling aspects of a business can be considered an administrative manager.'
Roles in administrative management
There are a variety of managerial roles working in administration. Here are some examples:
In this example role, you’d be:
- responsible for providing a high quality senior personal assistant (PA) service to the chief executive and chair of the organisation
- helping the trust board secretary in supporting the board and executive committee structure
- leading and co-ordinating the work of director-level PAs to ensure that office functions were managed effectively.
In this example, you would
- provide managerial and administrative support at a NHS organisation by managing the day to day function of the administrative and non-clinical services
- act as a point of contact for external organisations and individuals
- be responsible for the recruitment and selection, supervision, appraisal and training of junior administration staff.
In this role within a large hospital trust , you would:
- provide administration/secretarial support service to support a wide range of external quality assessment activities and initiatives
- deal with telephone enquiries; identify urgent from non-urgent post
- attend meetings to take formal and accurate minutes, ensuring these are checked, agreed and distributed
- be responsible for the processing of expenses claims including photocopying documentation and follow up of payments
Want to learn more?
- Find out more about the entry requirements, skills and interests required to enter a career in administrative management
- Find out more about the training you’ll receive for a career in administrative management
- Pay and conditions Expand / Collapse
Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales This pay system covers all staff except doctors, dentists and the most senior managers.
Your career in NHS administrative management would typically start at Agenda for Change Band 5, with opportunities to progress to posts at bands 6 or 7.
Staff in the NHS will usually work a standard 37.5 hours per week. They may work a shift pattern.
Terms and conditions of service can vary for employers outside the NHS.
- Where the role can lead Expand / Collapse
With further training or experience or both, you may be able to develop your career further and apply for more senior managerial roles.
Progression for those with ability is typically via operational management in a large hospital.
Relocation for promotion is common.
More diverse routes are now opening up, for example, jointly-funded posts between health and social services.
Management qualifications, such as an MBA (Master of Business of Administration) or DMS (Diploma in Management Studies) may be an advantage for some senior posts.
- Job market and vacancies Expand / Collapse
When you’re looking for administrative managerial jobs or apprenticeship vacancies, there are a number of sources you can use, depending on the type of and level of work you’re seeking.
Check vacancies carefully to be sure you can meet the requirements of the person specification before applying and to find out what the application process is. You may need to apply online or send a CV for example.
Key sources relevant to vacancies in the health sector:
- vacancies in organisations delivering NHS healthcare can be found on the NHS Jobs website
- opportunities in the Civil Service can be found on the Civil Service Jobs website
- vacancies in local government can be found on the Local Government Jobs website and the Jobs Go Public website
- vacancies for apprenticeships appear on the Gov.uk website
- vacancies for traineeships appear on the Gov.uk website
As well as these sources, you may find suitable vacancies in the health sector by contacting local employers directly, searching in local newspapers and by using the Universal Jobmatch tool.
Volunteering is an excellent way of gaining experience (especially if you don’t have enough for a specific paid job you’re interested in) and also seeing whether you’re suited to a particular type of work. It’s also a great way to boost your confidence and you can give something back to the community!
- Further information Expand / Collapse
For further information about a career in administrative management, please contact