Practice managers are vital to the successful running of GP surgeries. You'll manage the business aspect of the surgery, making sure that patients are at the centre of the surgery's operations.
A GP surgery is a patient's first and most frequent point of contact with the NHS and you'll be responsible for its smooth running. You could have a team of ten GPs and other clinical staff, with as many as 20,000 registered patients.
The NHS has supported me 100 per cent throughout my career and I have had plenty of training opportunities.
You will be involved in a wide range of activities, including:
- business planning
- handling financial systems for the practice, including payroll
- selecting, training and supervising non-clinical staff
- developing and supervising appointment systems that work well for patients and clinicians
- ensuring accurate records are kept, and liaising with local health organisations such as clinical commissioning groups
- developing strategies for the practice on issues such as computer systems and security, expanding or changing services, and long-term services
So the role usually combines:
- personnel administration
- strategic planning
- IT skills.
Who will I work with?
Practice managers will work with a variety of staff who work from or are based within the practice. These staff will typically include GPs, practice nurses, medical secretaries, receptionists, dietitians, pharmacists and others.
Want to learn more?
- Find out more about the entry requirements, skills and interests required to enter a career in practice management
- Find out more about the training you’ll receive for a career in practice management
Terms and conditions vary for practice managers. Most are employed directly by the partners of the practice but some practices run on Agenda for Change (AfC) terms and conditions.
Your pay and conditions of employment are determined by a number of different factors. These include the number of patients registered with the practice, the number of sites it operates from, and your level of responsibility within the management structure.
Salaries can range from £30,000 to £60,000 a year which equates to between Bands 5 and 8b on AfC.
With further training and experience, you will be able to develop your career in a number of directions, depending on how your practice is set up. You could work in a management role within your Primary Care Network (PCN), or get involved in the work of your local integrated care board (ICB), looking at the care needs of a bigger population.
Your employer may also offer you the opportunity to become a managing partner.
To help you progress, you could study for management qualifications, such as an MBA or a postgraduate qualification specific to general practice.
You could also work towards accreditation and gain professional status through organisations such as the Institute of General Practice Management.
When you’re looking for jobs as a practice manager, the primary source for vacancies will be the NHS Jobs website
Just some of the current vacancies are below.
Find a vacancy
See these organisations for further information about a career in practice management:
- Institute of General Practice Management
- Association of Medical Secretaries, Practice Managers, Administrators and Receptionists
- Institute of Healthcare Management
- Association for GP Practice Managers and non-clinical professionals in healthcare management industry - PMA
And check out the Skills for Health website for information about apprenticeships in general practice and other areas of primary care.