Practice managers are vital to the successful running of GP surgeries. You'll manage the business aspect of the surgery, making sure that patients are at the centre of the surgery's operations.People enter practice management from a variety of backgrounds. Experience of managing in a healthcare environment is often required or preferred. As a practice manager, you’re usually required to hold a relevant qualification – either the Certificate/Diploma in Primary Care and Health Management awarded by the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists or the Vocational Training Scheme for General Practice Managers - awarded by the Institute of Healthcare ManagementTerms and conditions vary for practice managers, depending on who their employer is and their level of responsibility. Those employed by the NHS are subject to Agenda for Change (AfC) terms and conditions, generally work 37.5 hours a week and are employed on band 5 to band 8b. Terms and conditions vary for practice managers employed outside the NHS, and salaries range from £30,000 to £50,000 a year.To work in practice management, you’ll typically need excellent financial skills, the ability to manage a changing environment, good communication skills, leadership and motivational skills, organisational skills, a willingness to work with others and respect their views, confidence with information technology, negotiating skills, the ability to challenge the way things are and find better alternatives, honesty and fairness in dealing with other people and a commitment to the ideals of quality and fairness in delivering healthcare.With further training and/or experience, you may be able to develop your career further into more senior managerial roles within the practice or other healthcare organisations.
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