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Practice managers are vital to the successful running of GP surgeries. You'll manage the business and operational aspects of the surgery, making sure that patients are at the centre.
You could enter a career in practice management from a range of different backgrounds. You don't necessarily need to be a qualified healthcare professional. Qualifications and experience required will vary, but you’ll usually need a management qualification, and a proven experience of motivating people. Experience of working in the NHS/general practice experience can be an advantage.Terms and conditions vary for practice managers. Most are employed directly by the partners of the practice but some practices run on Agenda for Change (AfC) terms and conditions. Your pay and conditions of employment are determined by a number of different factors including the number of patients registered with the practice, the number of sites it operates from, and your level of responsibility within the management structure.To work in practice management, you’ll typically need excellent financial skills, the ability to manage a changing environment, good communication skills, leadership and motivational skills, organisational skills, a willingness to work with others and respect their views, confidence with information technology, negotiating skills, the ability to challenge the way things are and find better alternatives, honesty and fairness in dealing with other people and a commitment to the ideals of quality and fairness in delivering healthcare.With further training and experience, you will be able to develop your career in a number of directions, depending on how your practice is set up. You could work in a management role within your Primary Care Network (PCN ), or get involved in the work of your local integrated care board (ICB), looking at the care needs of a bigger population. Your employer may also offer you the opportunity to become a managing partner. -
There are no set entry requirements to become a caretaker although employers usually ask for experience of caretaking work. They may ask for knowledge of health and health safety. It may be an advantage to have relevant qualifications in, for example, cleaning. You need a good standard of numeracy and literacy. Employers may ask for GCSEs in English and maths. Employers may ask for a full driving licence. When you start work as a caretaker in the NHS, you will get the training you need. This includes health and safety and manual handling. You may be expected to go on short courses on particular topics such as infection control or dealing with hazardous waste.Caretakers working in the NHS are paid on the Agenda for Change (AfC) pay system. You will typically start on AfC band 2. With further training and experience, you could apply for more senior positions with broader responsibilities.Caretakers in the NHS work standard hours of around 37.5 a week. Some may work shifts including early starts and evenings. Terms and conditions will usually be different for caretakers working outside of the NHS.Caretakers need to be willing to do tasks as needed, physically fit for moving, lifting, bending, etc, responsible for their own work, willing to work alone if necessary, very health and safety aware and methodical and reliable. They also need good organisational, practical and communication skills.With experience, a caretaker could become a team leader supervising other caretaking staff, possibly across several sites. There may be opportunities to move into other estates services roles or into a support role. There are opportunities outside the NHS.
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