Emergency care assistant

Emergency care assistants (ECAs) work with paramedics as part of emergency ambulance crews attending 999 calls. 

Working life

An emergency care assistant responds to emergency calls alongside a paramedic, helping them to provide patients with potentially life-saving care and, where needed, getting patients to hospital. They attend every kind of accident and emergency, sometimes covering considerable distances, using expert emergency driving skills to get to the scene with the greatest speed possible. 

Male-ambulance-worker-with-ambulances

Under the direct supervision of the paramedic, you'll carry out essential emergency care, such as:

  • controlling severe bleeding
  • treating wounds and fractures
  • looking after patients with possible spinal injuries 

You will use a defibrillator to resuscitate patients with heart failure and will be trained to give a range of different drugs. 

ECAs have to respond to any emergency situation. Many emergencies are likely to be distressing and involve people who are badly hurt and severely traumatised. For example:

  • road accidents with victims who have multiple severe injuries
  • someone who has had a heart attack in a busy shopping centre
  • an elderly person who has fallen down the stairs
  • a case of domestic violence
  • a very sick baby being moved to a specialist centre

ECAs take relevant information from carers or others at the scene who may be highly distressed or aggressive. 

As well as driving emergency vehicles, ECAs check their vehicle at the start of and during each shift, to make sure they are clean, have fuel and are stocked with the right supplies. Other duties include completing paperwork and using communication equipment (radios and telephones) to speak to colleagues.

As well as working with paramedics, ECAs work with other members of the ambulance service, such as control room staff. They also work with doctors and with staff from the other emergency services, including the fire and rescue service and police.

Training and development

All ambulance service trusts offer initial training for new ECAs, usually around six to nine weeks. This covers:

  • moving and handling techniques
  • emergency first aid
  • basic patient skills
  • safe driving techniques

Training includes practical assessments and written exams. Once you have passed these tests, you are allocated to an ambulance station. You work under the guidance of a trained supervisor before working unsupervised.  

Want to learn more?

  • Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales and ECA jobs will usually be at band 3 or 4. Although ECAs in the NHS will usually work standard hours of 37.5 per week, these are on a shift pattern. Shifts cover 24 hours a day, 7 days a week throughout the year. So an ECA’s work pattern includes evenings, nights, early starts, weekends and bank holidays. ECAs need to be prepared to work outdoors in all conditions, where necessary.

    Terms and conditions can vary for employers outside of the NHS.

  • You could apply to train as a paramedic. You would have to pass entrance exams and meet other requirements before being accepted onto a paramedic course.

    You could progress to become a team leader or supervisor. You would be in charge of a team of ECAs, responsible for allocating work and drawing up shift rotas.

  • If you're applying for a role either directly in the NHS or in an organisation that provides NHS services, you'll be asked to show how you think the values of the NHS Constitution apply in your everyday work. The same will be true if you are applying for a university course funded by the NHS. Find out more about NHS values. 

    Most NHS organisations advertise their job and apprenticeship vacancies on NHS Jobs. Here are just some of the current vacancies. 

     

    • View Vacancy

      Emergency Care Assistant

      Kingston Upon Hull, HU3 4DL

      • Salary:

        Depending on experience

      • Type:

        Permanent

      • Employer:

        Central Advertising - Other

      • View Vacancy
    • View Vacancy

      Emergency Care Assistant

      Kingston Upon Hull, HU3 4DL

      • Salary:

        Depending on experience

      • Type:

        Permanent

      • Employer:

        Central Advertising - Other

      • View Vacancy
    • View Vacancy

      Emergency Care Assistant

      Holding Pool (All Trust Locations), EX2

      • Salary:

        £17,422.23 pa plus unsocial enhancements*

      • Type:

        Permanent

      • Employer:

        South Western Ambulance Service NHS Foundation Trust

      • View Vacancy
    • View Vacancy

      Emergency Care Assistant - Lordswood Chatham

      Chatham, ME5 8RZ

      • Salary:

        £14.00 an hour

      • Type:

        Permanent

      • Employer:

        G4S

      • View Vacancy
    • View Vacancy

      Domestic Assistant – Northumbria Specialist Emergency Care Hospital

      Cramlington, NE23 6NZ

      • Salary:

        £18005.00 to £19337.00 a year

      • Type:

        Bank

      • Employer:

        Northumbria Healthcare NHS Foundation Trust

      • View Vacancy
    • View Vacancy

      Healthcare Assistant - Emergency Care

      Reading, RG1 5AN

      • Salary:

        £18005.00 to £19337.00 a year

      • Type:

        Permanent

      • Employer:

        Royal Berkshire NHS Foundation Trust

      • View Vacancy

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