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The role of arts managers/arts coordinators vary. Some have public arts and design briefs for new builds or renovations, others involve participatory arts activities and public health agenda and community consultation.
There are no set entry requirements. The precise nature of the work and job title will vary between health organisations and so when searching for vacancies, it's important to check each job description and person specification carefully. Employers usually expect arts managers and coordinators to have a relevant qualification at degree or postgraduate level and may expect candidates to have experience in delivering and coordinating arts projects. This could be from the NHS or elsewhere and could be voluntary or paid. When joining the NHS, arts managers are given the training they need including an introduction to the organisation and its systems and procedures. They're expected to keep their skills and knowledge of the arts world up to date.Most staff working in the NHS are paid on the Agenda for Change (AfC) pay system. Pay rates for arts managers and coordinators will vary, depending on the precise role. Check individual vacancies for details. Most staff in the NHS work standard hours of around 37.5 a week. They may have to attend meetings or events in the evening or at weekends. Terms and conditions will usually be different for clinical support staff working outside of the NHS.As an arts manager/coordinator, you need to be interested in the arts and how they are related to health, creative, flexible, resourceful, willing to work with people from all walks of life and all ages. You also need artistic and creative skills, good organisational and project management skills.Arts coordinators and arts managers can progress by working in larger departments with more staff and a bigger budget. They go on to become the head of arts for a trust.Related roles
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Patient Transport Service (PTS) call handlers have a key role in ensuring patients who are frail or vulnerable and have no other means of transport get to their healthcare appointments safely and on time.
There are no set entry requirements to become a PTS call handler but employers expect good standards of literacy, numeracy and IT skills. Some may ask for qualifications such as GCSEs, NVQs or equivalent.Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales and call handlers are likely to be paid at band 2 or 3. PTS call handlers work standard hours of around 37.5 a week but you need to be prepared to work shifts between eight and 12 hours in length. You will be taking calls throughout this time, working on computer systems and using multiple screens. Shifts include evenings, weekends and bank holidays (including Christmas).A PTS call handler needs a range of skills including being able to talk to people at all levels, follow procedures, deal with people who may be angry or upset and good communication and IT skills.You could progress to become a senior call handler or team leader and with further experience you could become a duty manager, responsible for the call centre during a shift. You could look to move within the other call centres (NHS111 or 999) or train to become an emergency medical dispatcher/call handler, dealing with calls to the emergency ambulance service. You could undertake further training to become an emergency care assistant. With more experience and training, you could apply to train as a paramedic.