Compare roles in health

There are no set entry requirements to become a healthcare assistant. Employers expect good literacy and numeracy and may ask for GCSEs (or equivalent) in English and maths and may ask for a vocational qualification in healthcare, such as a BTEC. They may expect you to have some experience of healthcare or care work. This could be from paid or voluntary work. There are sometimes apprenticeships in healthcare that can give you experience to apply for HCA posts. Your training as a healthcare assistant will include basic nursing skills. You may be offered the chance to study for qualifications such as the NCFE CACHE level 2 Certificate in Healthcare Support Services or the NCFE CACHE level 3 Diploma in Healthcare Support.

Healthcare assistants usually work standard hours of around 37.5 a week. They may work shifts, which could involve nights, early starts, evenings and weekends. In the NHS, HCAs are paid on the Agenda for Change (AfC) pay system. You'd typically start at AfC band 2. With further training and experience, you could apply for posts at bands 3 and 4 (as an assistant practitioner). Terms and conditions will vary outside of the NHS.

As a healthcare assistant, you need to be caring and kind, cheerful and friendly, physically strong (for pushing trolleys, lifting, etc), willing to be hands-on with patients, willing to do personal care tasks (washing, toileting, etc), able to follow instructions and procedures, able to work in a team but use your own initiative. You also need good communication, organisational and observational skills.

With experience and further training, you could become a senior healthcare assistant. You could apply to train as an assistant practitioner, nursing associate or as a healthcare professional such as a nurse, podiatrist, midwife or occupational therapist for example.

There are no set entry requirements to become a healthcare support worker, but good literacy and numeracy skills are expected, and in some cases GCSEs (or equivalent) in English and maths are required too. You may also need a healthcare qualification such as a BTEC or NVQ for some of our roles.

Your standard working week will be around 37.5 hours and may include a mix of shifts, such as nights, early starts, evenings and weekends. As a healthcare support worker, you’ll be paid on the Agenda for Change (AFC) pay system, typically starting on band 2.

For some roles, some experience of healthcare or care work may be beneficial – this could be from paid or voluntary work, or through experience you bring in from previous roles. You’ll also need to be caring, kind and willing to really get stuck into the role – it’s a hands-on environment where teamwork, communication and organisational skills are vital.

You’ll have access to world-class training and learn basic nursing skills. You’ll also work towards gaining qualifications such as the Care Certificate. But that’s not all. You’ll gain plenty of on-the-job experience and be surrounded by experts who’ll support you as you progress through your career. And with regular check-ins to discuss your career aspirations, you’ll always be moving forward.