Health records and patient administration
Health records and patient administration staff collate, store and retrieve records used in the diagnosis and treatment of patients.
This page has information on the roles available in health records and patient administration with links to further information.
Working life
Health professionals need access to vital information at a moment's notice. This makes health records and patient administrators crucial to the delivery of healthcare. They are also responsible for promoting and supporting the effective use of data, information, knowledge and technology within their organisation.
Roles in health records and patient administration
Explore some of the roles in health records and patient administration:
- health records assistant
- health records manager
- medical summariser
- patient administrative team leader
- waiting list co-ordinator
Health records assistant
A health records assistant undertakes routine administrative work in relation to health records. The role is likely to include:
- locating, retrieving, tracking and delivering patients' health records and case notes
- maintaining patient records and case notes
- participating in audits of patient records
Health records manager
A health records manager is responsible for the overall management of a department's health records service. The role is likely to include:
- communicating and neogtiating contentious issues with senior management and clinical staff
- ensuring a high-quality service
- providing advice and guidance to a range of people on all aspects of legislation relating to health records
Medical summariser
A medical summariser summarises all medical notes and letters. This provides healthcare professionals with an accurate, easily accessible electronic summary of a patient's medical history. This could be crucial information in an emergency situation. The role is likely to involve:
- extracting information from patients' notes and entering them on to a computer programme
- displaying any significant medical problems prominently so it is obvious to any healthcare professional using the record.
Patient administrative team leader
A patient administration team leader is responsible for a small team of administration staff. This role is likely to involve:
- maintaining and developing patient administration systems, including appointment systems, referrals and record keeping
- acting as a point of contact for members of the public, clinical staff and other individuals
- assisting in training individuals to use patient information systems
Waiting list co-ordinator
A waiting list coordinator completes and maintains the accuracy of waiting lists and plans patient activity to minimise waiting times and the ensure the best use of resources. This role is likely to involve:
- monitoring waiting lists and ensuring they are accurate and complete
- implementing and maintaining a system to monitor waiting times
- identifying changes in demand for particular services
- developing and monitoring plans to improve practice
- contributing to improving the quality and overall management of the waiting list
- providing weekly statistical information and reports on performance
Want to learn more?
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Most education and training jobs in the NHS are covered by Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. ICT staff in the NHS will usually work standard hours of 37.5 per week. Terms and conditions for non-NHS employers and contractors will vary.
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There are opportunities to progress your career into senior management roles. Most NHS organisations will now have chief information officers who lead the delivery of knowledge management systems locally. Find out more about the training and development opportunities.
If you're applying for a role either directly in the NHS or in an organisation that provides NHS services, you'll be asked to show how you think the values of the NHS Constitution apply in your everyday work.
Find out more about NHS values.
Most NHS organisations advertise their job and apprenticeship vacancies on NHS Jobs. You can find some of the current vacancies below.
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Waiting List Coordinator
Sheffield, S10 2JF
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- Sheffield Teaching Hospitals NHS Foundation Trust
-
Waiting List Coordinator
York, YO31 8HE
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- York and Scarborough Teaching Hospitals NHS Foundation Trust
-
Waiting List Coordinator
317 01 Freeman Hospital, NE7 7DN
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
-
Medical Records Summariser
Leeds, LS25 7JN
- Salary :
- £12.51
- Type :
- Fixed-Term
- Employer :
- Gibson Lane Practice
-
Waiting List Officer
Kettering, NN16 8UZ
- Salary :
- £24937.00 to £26598.00
- Type :
- Fixed-Term
- Employer :
- Kettering General Hospital NHS Foundation Trust
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Endoscopy Deputy Waiting List Manager
Stoke-on-Trent, ST4 6QG
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- University Hospital of North Midlands NHS Trust
-
Medical Records Clerk
Ashton-Under-Lyne, OL6 9RW
- Salary :
- £24465.00
- Type :
- Fixed-Term
- Employer :
- Tameside and Glossop Integrated Care NHS Foundation Trust
-
Medical Records Manager
Taunton, TA2 8RX
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- Somerset NHS Foundation Trust
-
Medical Records Administrator
Nottingham, NG7 2QW
- Salary :
- £12.70
- Type :
- Permanent
- Employer :
- The University of Nottingham Health Service
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Medical Records Supervisor
London, NW8 9NH
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- The Hospital of St John and St Elizabeth
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Medical Records Manager
Taunton, TA2 8RX
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- Somerset NHS Foundation Trust
-
Medical Records Administrator
Nottingham, NG7 2QW
- Salary :
- £12.70
- Type :
- Permanent
- Employer :
- The University of Nottingham Health Service
-
Medical Records Supervisor
London, NW8 9NH
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- The Hospital of St John and St Elizabeth
-
Health Records Clerk (BANK)
Rhyl, LL18 5UJ
- Salary :
- £24833.00
- Type :
- Bank
- Employer :
- Betsi Cadwaladr University Health Board
-
Health Records Prepping Clerk
Plymouth, PL6 5UF
- Salary :
- £24465.00
- Type :
- Fixed-Term
- Employer :
- University Hospitals Plymouth NHS Trust
-
Medical Records Read Coder
Wigan, WN2 2QG
- Salary :
- £12.75
- Type :
- Permanent
- Employer :
- Pennygate Medical Centre
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Read Coder/Medical Records Administrator
Bedford, MK40 4HR
- Salary :
- Negotiable
- Type :
- Fixed-Term
- Employer :
- Primary Care Careers
-
Medical Records Clerk - Dental Hospital
Pembroke Place, L3 5PS
- Salary :
- £24465.00
- Type :
- Permanent
- Employer :
- Liverpool University Hospitals NHS Foundation Trust
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Clinical Coder/ Summariser
Swadlincote, DE11 0HU
- Salary :
- Negotiable
- Type :
- Fixed-Term
- Employer :
- Newhall Surgery
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Medical Education Coordinator
Northfield, B31 2AP
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- The Royal Orthopaedic Hospital NHS Foundation Trust
-
Medical Rota Coordinator
Huddersfield, HD3 3EA
- Salary :
- £31049.00 to £37796.00
- Type :
- Fixed-Term
- Employer :
- Calderdale and Huddersfield NHS Foundation Trust
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CHM Medicines for Womens Health EAG (MWH EAG) listing
London, E14 4PU
- Salary :
- £200.00
- Type :
- Fixed-Term
- Employer :
- Medicines and Healthcare Products Regulatory Agency
-
Medical Staffing Rota Coordinator
Kingston Upon Thames, KT2 7QB
- Salary :
- £32199.00 to £34876.00
- Type :
- Permanent
- Employer :
- Kingston and Richmond NHS Foundation Trust
-
Clinical Coding and Summarising Administrator
Malpas, SY14 8PS
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Malpas Surgery
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Notes Summariser Care Co-ordinator
Tamworth, B78 1QA
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Rural Warwickshire North Primary Care Network
-
Health Coach Coordinator
Corsham, SN139DN
- Salary :
- £19100.00
- Type :
- Fixed-Term
- Employer :
- Chippenham, Corsham & Box Primary Care Network
-
Health & Wellbeing Coordinator
Swindon, SN4 7AH
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Medical Secretary/Patient Pathway Coordinator
Bath, BA1 3NG
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Royal United Hospitals Bath NHS Foundation Trust
-
Patient Coordinator - Cauldwell Medical Centre
Bedford, MK42 9DJ
- Salary :
- £24625.00 to £25674.00
- Type :
- Permanent
- Employer :
- East London NHS Foundation Trust
-
Medical Secretary/PCN Care Coordinator
London, N21 2SA
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- WInchmore Hill Practice
-
Mental Health Duty Coordinator
Wolverhampton, WV2 1HG
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- Black Country Healthcare NHS Foundation Trust
-
Acute Medicine Medical Staffing Rota Coordinator
Coventry, CV2 2DX
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- University Hospitals Coventry and Warwickshire NHS Trust
-
Health & Social Care Coordinator WSIC
London, NW10 2PT
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- K&W Healthcare Ltd
-
Records Access and Disclosure Officer
Taunton, TA2 8RX
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Somerset NHS Foundation Trust
-
Salaried GP Permanent List-Holding Post
Farningham, DA4 0JU
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- River Darent Medical Group
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CARE COORDINATOR, ALBANY HOUSE MEDICAL CENTRE & IRCHESTER SURGERY
Wellingborough, NN8 4RW
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Albany House Medical Centre
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Health and Care Research Director (Medical)
Guildford, GU2 7XX
- Salary :
- Negotiable
- Type :
- Fixed-Term
- Employer :
- Royal Surrey NHS Foundation Trust
-
Medical Secretary - Kerrier Adult Community Mental Health
Redruth, TR15 3EU
- Salary :
- £24937.00 to £26598.00
- Type :
- Fixed-Term
- Employer :
- Cornwall Partnership NHS Foundation Trust
-
Health Care Assistant - St George Medical Centre
South Shields, NE33 5DU
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Intrahealth Ltd
-
Coordinator
Sheffield, S10 5DD
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Sheffield Children’s NHS Foundation Trust
-
Activities Coordinator
Winshill, DE15 0DR
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Operations Coordinator
London, E1 2QA
- Salary :
- £14.00
- Type :
- Permanent
- Employer :
- City Square Medical Group
-
Maintenance Coordinator
Northampton, NN1 5BE
- Salary :
- £14.00
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
-
NHS Coordinator
Solihull, B91 2PP
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Spire Healthcare Ltd
-
Discharge Coordinator
Marlborough, SN8 3HL
- Salary :
- £26250.00 to £31500.00
- Type :
- Fixed-Term
- Employer :
- HCRG Care Group
-
Clinic Coordinator
Bath, BA1 3NG
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Royal United Hospitals Bath NHS Foundation Trust
-
MDT Coordinator
London, NW8 9NH
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- The Hospital of St John and St Elizabeth
-
Care Coordinator
Bexleyheath, DA7 6DL
- Salary :
- £13.50
- Type :
- Permanent
- Employer :
- Lyndhurst Medical Centre
-
Activities Coordinator
Heathfield, TN21 8DR
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Patient Coordinator
London, SE14 6BL
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- CHEC
-
Service Coordinator
Hereford, HR4 0DG
- Salary :
- £28962.57 to £33418.35
- Type :
- Permanent
- Employer :
- Taurus Healthcare Limited
-
Activities Coordinator
Nuneaton, CV11 4PJ
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Care Coordinator
Salisbury, SP5 3JP
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Downton Surgery
-
Activities Coordinator
Hardwick, TS19 8FR
- Salary :
- £12.26
- Type :
- Permanent
- Employer :
- Akari Care Limited
-
Activities Coordinator
Chippenham, SN14 6HH
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Activities Coordinator
St Peter, JE3 7HQ
- Salary :
- £14.15
- Type :
- Permanent
- Employer :
- Aria Care
-
Activities Coordinator
Chipping Campden, GL55 6DR
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Crisis Coordinator
Bulwell, NG6 8WR
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Nottingham CityCare Partnership CIC
-
Activities Coordinator
Wimborne, BH21 3BQ
- Salary :
- £12.50
- Type :
- Permanent
- Employer :
- Aria Care
-
Fundraising Coordinator
Huddersfield, HD3 3EA
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- Calderdale and Huddersfield NHS Foundation Trust
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