Health records and patient administration
Health records and patient administration staff collate, store and retrieve records used in the diagnosis and treatment of patients.
This page has information on the roles available in health records and patient administration with links to further information.
Working life
Health professionals need access to vital information at a moment's notice. This makes health records and patient administrators crucial to the delivery of healthcare. They are also responsible for promoting and supporting the effective use of data, information, knowledge and technology within their organisation.
Roles in health records and patient administration
Explore some of the roles in health records and patient administration:
- health records assistant
- health records manager
- medical summariser
- patient administrative team leader
- waiting list co-ordinator
Health records assistant
A health records assistant undertakes routine administrative work in relation to health records. The role is likely to include:
- locating, retrieving, tracking and delivering patients' health records and case notes
- maintaining patient records and case notes
- participating in audits of patient records
Health records manager
A health records manager is responsible for the overall management of a department's health records service. The role is likely to include:
- communicating and neogtiating contentious issues with senior management and clinical staff
- ensuring a high-quality service
- providing advice and guidance to a range of people on all aspects of legislation relating to health records
Medical summariser
A medical summariser summarises all medical notes and letters. This provides healthcare professionals with an accurate, easily accessible electronic summary of a patient's medical history. This could be crucial information in an emergency situation. The role is likely to involve:
- extracting information from patients' notes and entering them on to a computer programme
- displaying any significant medical problems prominently so it is obvious to any healthcare professional using the record.
Patient administrative team leader
A patient administration team leader is responsible for a small team of administration staff. This role is likely to involve:
- maintaining and developing patient administration systems, including appointment systems, referrals and record keeping
- acting as a point of contact for members of the public, clinical staff and other individuals
- assisting in training individuals to use patient information systems
Waiting list co-ordinator
A waiting list coordinator completes and maintains the accuracy of waiting lists and plans patient activity to minimise waiting times and the ensure the best use of resources. This role is likely to involve:
- monitoring waiting lists and ensuring they are accurate and complete
- implementing and maintaining a system to monitor waiting times
- identifying changes in demand for particular services
- developing and monitoring plans to improve practice
- contributing to improving the quality and overall management of the waiting list
- providing weekly statistical information and reports on performance
Want to learn more?
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Most education and training jobs in the NHS are covered by Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. ICT staff in the NHS will usually work standard hours of 37.5 per week. Terms and conditions for non-NHS employers and contractors will vary.
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There are opportunities to progress your career into senior management roles. Most NHS organisations will now have chief information officers who lead the delivery of knowledge management systems locally. Find out more about the training and development opportunities.
If you're applying for a role either directly in the NHS or in an organisation that provides NHS services, you'll be asked to show how you think the values of the NHS Constitution apply in your everyday work.
Find out more about NHS values.
Most NHS organisations advertise their job and apprenticeship vacancies on NHS Jobs. You can find some of the current vacancies below.
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Medical Records Summariser
Leeds, LS25 7JN
- Salary :
- £12.51
- Type :
- Fixed-Term
- Employer :
- Gibson Lane Practice
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Medical Records Summariser/ Administrator
London, E6 5JS
- Salary :
- £13.72
- Type :
- Permanent
- Employer :
- Tollgate Medical Centre
-
MEOC Waiting List Co-ordinator
Doncaster, S64 0AZ
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Doncaster & Bassetlaw Teaching Hospitals NHS FT
-
Waiting List Booking Co-ordinator
Cardiff, CF14 4XW
- Salary :
- £25313.00 to £26999.00
- Type :
- Permanent
- Employer :
- Cardiff and Vale University Health Board
-
Clinical Lead Nurse Waiting List Support Service & Early Optimisation
Carmarthen, SA31 3BB
- Salary :
- £48527.00 to £55532.00
- Type :
- Permanent
- Employer :
- Hywel Dda University Health Board
-
Medical Summariser
Oxford, OX1 2NA
- Salary :
- £13.20
- Type :
- Permanent
- Employer :
- Beaumont Elms Practice
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Medical coder/Summariser
Halesowen, B62 9LR
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Clement Road Medical Centre
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Medical Notes Summariser
Isleworth, TW7 4HQ
- Salary :
- £16.00
- Type :
- Locum
- Employer :
- Spring Grove Medical Practice
-
Health Records Clerk
Rhyl, LL18 5UJ
- Salary :
- £24833.00
- Type :
- Permanent
- Employer :
- Betsi Cadwaladr University Health Board
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Health Records Clerk
Wrexham, LL13 7TD
- Salary :
- £24833.00
- Type :
- Fixed-Term
- Employer :
- Betsi Cadwaladr University Health Board
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Health Records Clerk
Rhyl, LL18 5UJ
- Salary :
- £24833.00
- Type :
- Permanent
- Employer :
- Betsi Cadwaladr University Health Board
-
Records Services Archive Coordinator
York, YO31 8HE
- Salary :
- £24937.00 to £26598.00
- Type :
- Fixed-Term
- Employer :
- York and Scarborough Teaching Hospitals NHS Foundation Trust
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Records Services Scanning Coordinator
York, YO31 8HE
- Salary :
- £24937.00 to £26598.00
- Type :
- Fixed-Term
- Employer :
- York and Scarborough Teaching Hospitals NHS Foundation Trust
-
Medical Secretaries & Medical Records Team Leader
Worcester, Worcestershire, WR5 3YB
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Spire Healthcare Ltd
-
Medical Rostering Coordinator
Stoke-On-Trent, ST4 6QG
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- University Hospital of North Midlands NHS Trust
-
Coder/Summariser
Bradford, BD8 9PB
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Manor Medical Practice
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Resident Doctor’s Rota Coordinator, Medical Division
Bury St Edmunds, IP332QZ
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- West Suffolk NHS Foundation Trust
-
Band 7 Clinical Leader/Coordinator Medical SDEC
Dorset, BH7 7DW
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- University Hospitals Dorset NHS Foundation Trust
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Band 4- Pathway Coordinator/Medical Secretary,Neurology
Watford, WD18 0HB
- Salary :
- £28860.00 to £31671.00
- Type :
- Permanent
- Employer :
- West Hertfordshire Teaching Hospitals NHS Trust
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Health & Wellbeing Coordinator
Gloucester, GL1 2DB
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Gloucestershire Health and Care NHS Foundation Trust
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Medical Secretary/PCN Care Coordinator
London, N21 2SA
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- WInchmore Hill Practice
-
Data, Coder and Summariser
Shipley, BD18 3EG
- Salary :
- £12.21 to £12.98
- Type :
- Permanent
- Employer :
- Affinity Care
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Deputy Donor Records Manager
Manchester, M13 9LL
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- NHS Blood and Transplant
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CYPMH Assistant Practitioner Waiting Well Practitioner
Cheshire, CW7 3EQ
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Cheshire and Wirral Partnership NHS Foundation Trust
-
Community Health Administration Team Coordinator
Oldham, OL1 2JH
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Northern Care Alliance NHS Foundation Trust
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Womens Health Hub Care-Coordinator
St.Leonards On-Sea, TN37 6BG
- Salary :
- £25175.22 to £29706.76
- Type :
- Permanent
- Employer :
- Hastings & Rother Healthcare
-
Health & Social Care Coordinator WSIC
London, NW10 2PT
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- K&W Healthcare Ltd
-
Associate Medical Director (Neighbourhood Health)
Bodmin, PL31 2QN
- Salary :
- £100000.00 to £200000.00
- Type :
- Permanent
- Employer :
- Cornwall Partnership NHS Foundation Trust
-
Associate Medical Director Mental Health
Leicester, LE3 8TB
- Salary :
- £109725.00 to £145478.00
- Type :
- Fixed-Term
- Employer :
- Leicestershire Partnership NHS Trust
-
ESTEP Care Coordinator: Community Mental Health Nurse
Rochford, SS41RB
- Salary :
- £38682.00 to £46580.00
- Type :
- Fixed-Term
- Employer :
- Essex Partnership University NHS Foundation Trust
-
Community Mental Health Nurse / EIP Care Coordinator
Barking, IG11 9LX
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- NELFT North East London Foundation Trust
-
Health Care Assistant Castle Gate Medical Practice
Monmouth, NP25 3EQ
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- GP Practice in Wales
-
Care Coordinator with a Lead on Vaccinations & Health Inequalities
Wellington, TA21 8BD
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- 100Fold CIC
-
Care Group Medical Director - Mental Health & Learning Disabilities
Health Board Wide, CF45 4SN
- Salary :
- £110240.00 to £160951.00
- Type :
- Fixed-Term
- Employer :
- Cwm Taf Morgannwg University Health Board
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Medical Secretary GHAC, Matson Lane Surgery and Partners in Health
Gloucester, GL1 2TZ
- Salary :
- £12.82
- Type :
- Permanent
- Employer :
- G DOC Ltd
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Activities Coordinator
Winshill, DE15 0DR
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Research Coordinator
Guildford, GU2 7XX
- Salary :
- £32602.00 to £39686.00
- Type :
- Fixed-Term
- Employer :
- Royal Surrey NHS Foundation Trust
-
Care Coordinator
Radstock, BA3 3EP
- Salary :
- £13.76
- Type :
- Permanent
- Employer :
- Hope House Surgery
-
Maintenance Coordinator
Kents Hill, MK7 6JD
- Salary :
- £13.80
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
-
Activities Coordinator
Heathfield, TN21 8DR
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Activity Coordinator
Retford, DN22 0PD
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Nottinghamshire Healthcare NHS Foundation Trust
-
Rota Coordinator
Exeter, EX2 5DW
- Salary :
- £27485.00 to £30162.00
- Type :
- Fixed-Term
- Employer :
- Royal Devon University Healthcare NHS Foundation Trust
-
Volunteer Coordinator
Barnsley, S75 2RL
- Salary :
- £16823.04
- Type :
- Permanent
- Employer :
- Barnsley Hospice
-
Rota Coordinator
Harrogate, HG2 7SX
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- Harrogate and District NHS Foundation Trust
-
Case Coordinator
Welwyn Garden City, AL8 6JL
- Salary :
- £27485.00 to £30162.00
- Type :
- Permanent
- Employer :
- NHS Hertfordshire and West Essex Integrated Care Board (468)
-
Activities Coordinator
Hardwick, TS19 8FR
- Salary :
- £12.26
- Type :
- Permanent
- Employer :
- Akari Care Limited
-
Care Coordinator
Salisbury, SP5 3JP
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Downton Surgery
-
Booking Coordinator
Stoke Mandeville, HP21 8AL
- Salary :
- £24465.00
- Type :
- Fixed-Term
- Employer :
- Buckinghamshire Healthcare NHS Trust
-
Activities Coordinator
Chippenham, SN14 6HH
- Salary :
- £12.21
- Type :
- Permanent
- Employer :
- Aria Care
-
Maintenance Coordinator
North London, NW3 1QL
- Salary :
- £16.00
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
-
Care Coordinator
Rotherham, S60 1FE
- Salary :
- £28000.00
- Type :
- Permanent
- Employer :
- Aperta Care Ltd
-
Care Coordinator
Burnham-on-sea, TA8 2JU
- Salary :
- £12.85
- Type :
- Permanent
- Employer :
- North Sedgemoor PCN
-
Care Coordinator
Barnsley, S70 3NE
- Salary :
- £26038.98
- Type :
- Permanent
- Employer :
- Barnsley Healthcare Federation
-
Activity Coordinator
Leeds, LS2 9LN
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Leeds and York Partnership NHS Foundation Trust
-
Activities Coordinator
Wellington, TA21 9FF
- Salary :
- £26325.00
- Type :
- Permanent
- Employer :
- Elysium Healthcare
-
Care Coordinator
Camberley, GU16 7ER
- Salary :
- £24912.00
- Type :
- Permanent
- Employer :
- Surrey Heath Community Providers Ltd
-
HR Coordinator
Bolton, BL4 0JL
- Salary :
- £24000.00
- Type :
- Permanent
- Employer :
- ABL Health Ltd
-
Care Coordinator
Barnsley, S74 9AF
- Salary :
- £26038.98
- Type :
- Permanent
- Employer :
- Barnsley Healthcare Federation
-
Activity Coordinator
Stockton, TS20 2EW
- Salary :
- £24625.00 to £25674.00
- Type :
- Permanent
- Employer :
- Tees Esk and Wear Valleys NHS Foundation Trust
-
Care Coordinator
Wirral, CH62 0AF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Healthier South Wirral
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