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Health records make sure that vital patient information is recorded and stored accurately so their frontline colleagues can access it at any time and at any place.
There are no set entry requirements for health records staff. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. For some jobs, employers may ask for other skills or qualifications such as word processing or data entry. You may be able to enter through an apprenticeship. You will get the training you need to do the job and may be offered the chance to take qualifications from organisations such as AMSPAR, BSMSA and IHRIMHealth records staff in the NHS work standard hours of around 37.5 a week. Some may work shifts, which could involve early starts, evenings and weekends. NHS staff working in health records will usually be paid on the Agenda for Change pay system. In health records you could start on AfC band 2 and with further training and qualifications, progress to posts at AfC band 5 and higher. Health records staff outside of the NHS will have different terms and conditions of service.To work in health records staff, you'll need to be accurate and methodical, able to work in a team but use your own initiative, willing to follow instructions and procedures, able to work with all types of people, be confident using the phone. You'll need good organisational, IT and customer service skillsWith experience, you could become a team leader, coordinating the work of a team of health records staff. With further experience, you could become a manager, responsible for the work of a health records department. Some health records staff move into more specialist roles such as medical secretary or PA. Others move into areas such as finance or HR. You may also have the opportunity to move into informatics, specialising in electronic data, or into IT. -
Hearing aid dispensers (HAD) are fully qualified clinicians who assess hearing and provide aftercare for hearing aids.
To become a hearing aid dispenser (HAD), you will need to successfully complete a course approved by the Health and Care Professions Council. Courses are available at a number of different levels, and so the entry requirements will vary depending on the level of course you’re applying for. Typically A levels or equivalent level 3 qualifications are required to get onto Foundation Degree, Dip HE and BSc (Hons) healthcare Science degrees. For entry onto the Masters level programmes, you’ll typically need an honours degree (minimum 2:1). It is essential to check entry requirements with each course provider as they set their own. Some courses are sponsored by industry as an ‘earn while you learn’ option, where you can work for a company as trainee who may sponsor the fees and expenses for the course.Staff in the NHS will usually work a standard 37.5 hours per week. They may work a shift pattern. Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. Associate practitioners in the NHS will typically be on band 4, healthcare scientists will start on band 5 and clinical scientists on band 7. Terms and conditions of service can vary for employers outside the NHS. In the private sector you could work as an independent, self-employed practitioner with your own hearing aid dispensing business or as a HAD for a high street or charity employer.Good interpersonal skills, an interest in science and technology, comfortable using modern technology and complex equipment, pay great attention to detail and the ability to work as part of a team.With further training and/or experience, you may be able to develop your career further and apply for vacancies in areas such as further specialisation, management, research, or teaching. You might develop a special interest and expertise in tinnitus, cochlear implants, bone-anchored hearing devices or balance assessment and rehabilitation.