Support, time and recovery worker

A support, time and recovery (STR) worker provides practical support to adults and young people who have mental health issues or a learning disability.

This page has information on the role of a support, time and recovery (STR) worker including entry requirements and skills needed.

Working life 

STR workers provide support and give time to the service user to help their recovery.

female-support-time-recovery-worker-with-patient

As a STR worker, you'll be part of Criminal Justice Liaison and Diversion teams. These multi-agency teams help people get the support they need for their mental health issues.  You will help people deal with some of the other issues in their lives such as:

You will help people by:

Where will I work?

You may be based in mental health units, probation service offices, clinics, courts, hospitals or police headquarters. Wherever they are based, STR workers spend a lot of time visiting service users and meeting other agencies.

Who will I work with?

As well as working with service users, you may work with mental health nurses, psychiatrists and social workers. You will also work with other agencies such as housing, police, training providers and accommodation providers.

Entry requirements 

There are no set entry requirements to become a support, time and recovery worker. However, employers ask for a qualification in healthcare and/or relevant experience.

Employers often want to see that you have experience of mental health services. This could be from working with young people or adults with mental health issues, either paid or voluntary. Your experience could also be from your personal circumstances - looking after someone with mental health issues or dealing with your own mental health issues.

Employers also expect good literacy and numeracy. They may ask for GCSEs or equivalent.

Skills and personal characteristics needed 

STR workers need to be:

You'll also need 

Training and development 

As an STR worker, you will go through an induction programme. You will have ongoing training to keep your skills and knowledge up to date.

You may work towards a qualification in mental health at level 2 or 3.

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