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Our HR managers make sure that our frontline staff and other colleagues are supported and available to deliver the care our patients need.
Generalist and specialist training programmes are available for staff working at different levels within HR management. These are provided by organisations including the Chartered Institute of Personnel Development and the National Association of Medical Personnel Specialists. The NHS Graduate Management Training Scheme has an option in HR management, fast-tracking trainees to senior HR positions.Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. Your precise role in HR management within the NHS will affect your salary. There are some positions in HR at AfC band 5, with opportunities at specialist and managerial level from bands 6 to 8, and rising to Band 9 for the most senior roles below director level. At director and similar levels, you would be on the Very Senior Managers pay scales. Staff in the NHS will usually work a standard 37.5 hours per week. They may work a shift pattern. Terms and conditions of service can vary for employers outside the NHS.To work in HR management, you'll need the ability to build relationships with staff at all levels, good communication skills, leadership skills, organisational skills, a willingness to work with others and respect their views, confidence with IT systems negotiating skills, the ability to challenge the way things are and find better alternatives, honesty and fairness in dealing with other people.With further training and/or experience, you may be able to develop your career further and apply for more senior managerial roles in HR and related functions. Progression for those with ability is typically via operational management in a large organisation. Relocation for promotion is common. Relevant HR management qualifications and membership of organisations such as the Chartered Institute of Personnel and Development may be an advantage and will be a requirement for some posts. More diverse routes are now opening up, for example, jointly-funded posts between health and social services. Graduates from the NHS Graduate Management Training Scheme are expected to gain rapid promotion. -
Housekeepers help make sure that hospital wards and other settings are clean, safe and attractive places for patients and staff.
There are no set entry requirements. Employers expect a good standard of numeracy and literacy and may ask for GCSEs in English and maths. They may also ask for relevant qualifications such in hotel services or health care. When you start work as a housekeeper you will get the training you need to do the job. This includes an introduction to the department and the ward and its systems and procedures. You will also have training in health and safety and manual handling. You may be encouraged to take a qualification in housekeeping.Housekeepers working in the NHS are paid on the Agenda for Change (AfC) pay system. You would typically start on AfC band 2. With further training and experience, you could apply for more senior positions such as domestic services team manager or senior housekeeper at band 3. Housekeepers usually work standard hours of around 37.5 a week. They may work shifts, which, in some departments, could involve nights, early starts, evenings and weekends. Terms and conditions will usually be different for housekeepers working outside of the NHS.Housekeepers need to be physically fit for moving, lifting and cleaning, able to work as part of a team, friendly and caring, understanding of patients’ needs, able to take responsibility for their own work, health and safety aware, flexible and adaptable and able to follow instructions and procedures. They also need good organisational skills and good communication skills with staff and patients.With experience, housekeepers can become team leaders, supervising the work of other domestic services staff. They can progress to become managers, responsible for a department or area. Housekeepers may be able to move into other areas such as facilities management. You could move into a clinical support role, such as healthcare assistant or maternity support worker. Or you could apply to train as a nurse or other healthcare professional. -
Environmental health professionals are at the forefront of public health, as every aspect of environmental health is designed to improve the public’s health and wellbeing.
You can apply to become a local enforcement officer with GCSEs or equivalent qualifications and experience of working in environmental health. For more senior roles you’ll need to undertake professional training, such as a Chartered Institute of Environmental Health (CIEH) or Royal Environmental Health Institute of Scotland (REHIS) qualification in Food Premises Inspection, Food Control, Food Safety, or Food and Health. To become an environmental health practitioner or officer, you will need a degree or higher degree level that is accredited by the CIEH or the REHIS before passing professional exams. A BSc Environmental Health Practitioner degree apprenticeship has been approved for delivery. To get onto a degree apprenticeship, you will need to apply for an apprentice position with an employer.Working hours are likely to vary depending on the nature of the role and may involve some evening and weekend working (for example in responding to an environmental incident). An environmental health officer may earn up to £32,000; a senior environmental health officer up to £35,000. A team leader might earn up to £41,000.You'll need to be tactful and diplomatic, have an awareness of and commitment to customer care principles, and be effective at analysing problems, evaluating and recommending options. More senior roles will require knowledge and demonstrable experience across a number of environmental health disciplines.You might choose to specialise and take postgraduate qualifications, or move into a management role. Opportunities to become a chief executive also exist. Roles in the private sector may be available for senior staff.