Communications and corporate affairs

Communications and corporate affairs management concerns promoting and responding to queries about your organisation.

As a manager in communications and corporate affairs, you’ll take a leading role in how your organisation interacts with its community and how it communicates with patients, staff and other interested groups, such as the media and local politicians.

Press interview

Each organisation delivering healthcare has a communications lead to ensure that the organisation communicates effectively. Larger organisations are likely to have a team of communications professionals.

With more than 1000 organisations delivering NHS healthcare in England alone, there are over 1,000 communicators in the NHS. A proportion of these will hold a post with a managerial responsibility.

NHS organisations have different structures and communications teams are often departments in their own right, with a communications director on the board. In other organisations communications may sit alongside other functions such as patient and public involvement, or within the corporate affairs department.

Working life

All communicators have a role in making information about their organisation accessible to patients, staff and the public, helping ensure that the service is accountable, and engaging these groups in the reforms that are taking place in the NHS and social care.

Management roles in communications and corporate affairs will vary, depending upon the trust/employer. Roles and responsibilities will also differ depending on seniority, and whether you work alone or within a team of other communications professionals.

Specific responsibilities could include:

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