Maternity support worker

Maternity support workers are the frontline of a family's journey through pregnancy, childbirth and the first few days of birth.

"I absolutely love carrying out patient care, helping and supporting women and their families with their new born babies." Katie Battersby, maternity support worker at United Lincolnshire Hospitals NHS Trust

Read Katie's story in full

Working life

As a maternity support worker (MSW), you'll work under the supervision of a registered midwife. They are sometimes also known as maternity healthcare support workers.

You'll be:

They work in:

You need to be able to cope with emergency situations and straightforward labour and birth.

Entry requirements

There are no set entry requirements. Employers expect a good standard of numeracy and literacy and may ask for GCSEs or equivalent. They may ask for a qualification in health and social care, nursery nursing or childcare such as CACHE, NNEB, BTEC or NVQ.

Employers usually ask for experience of working with children and families. This can be either or paid or voluntary work. There are often posts advertised for midwifery assistants and maternity healthcare assistants. These could enable you to gain experience to apply for positions as an MSW.

Skills and personal characteristics needed

As a MSW, you'll need to be:

You'll also need:

Training and development 

You will get the training you need to do the job. This includes an introduction to the department, how to use the equipment and the procedures to follow.

You may be offered the chance to study for qualifications such as:

Some MSWs join the Royal College of Midwives (RCM). The RCM runs courses, conferences and seminars where MSWs can update their skills and network with others working in the same field.


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