Performance and quality management
Our performance and quality managers make sure that our patients receive the best possible care by identifying high quality performance. They will also identify any risks and issues that may affect the standards expected and work with healthcare professionals to ensure our patients are protected.
As a manager of performance and quality, you will work with clinicians and other staff groups to set standards for the provision of services which are both ambitious and achievable.
Working life
There are a variety of job roles and job titles in performance and quality management. Examples include:
You could report to the director of clinical governance, learning and development. You’ll work closely with the risk manager and executive nurse. You’ll be responsible for all aspects of clinical risk management.
Head of performance management
You could be instrumental in the continuous improvement of performance reporting and management in a clinical commissioning group (CCG). You’d work in the finance, performance and project management office and have specific responsibilities for developing, implementing and embedding performance management systems.
You’d need a comprehensive understanding of national and local performance standards and be capable of developing and implementing a range of performance reports and solutions to help improve quality.
As a quality assurance manager, you could be involved in working in education. You would make sure that effective arrangements are in place to ensure that our students and trainees' education is continuously improving and of the highest standard.
You’d work with a range of organisations including universities to make sure this happens.
Want to learn more?
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Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. If you work in performance and quality management, your salary will depend on your role. This could be anywhere between AfC bands 5 and 9 depending on the precise role and level of responsibility.
NHS staff will usually work a standard 37.5 hours per week. They may work a shift pattern.
Terms and conditions of service can vary for employers outside the NHS.
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With further training and/or experience, you may be able to develop your career further and apply for more senior managerial roles. Relocation for promotion is common.
More diverse routes are now opening up, for example, jointly-funded posts between health and social services.
Management qualifications, such as an MBA (Master of Business of Administration) or DMS (Diploma in Management Studies) may be an advantage for some posts.
When you’re looking for managerial jobs or apprenticeship vacancies, there are a number of sources you can use, depending on the type of and level of work you’re seeking. However, most vacancies in NHS organisations can be found on the NHS Jobs website.
Some of the current vacanices are below.
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Management Lead - Quality Assurance
Newcastle, NE15 8NY
- Salary :
- £64455.00 to £74896.00
- Type :
- Permanent
- Employer :
- NHS Business Services Authority
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Quality and Risk Manager (South)
Warwick, CV34 5AH
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Alliance Medical Ltd
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Quality Assurance Manager - Aseptic & Radiopharmacy Services, Band 8a
Cheltenham, GL53 7AN
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Gloucestershire Hospitals NHS Foundation Trust
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Pharmacy Quality Assurance Lead
Aylesbury, HP21 8AL
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Buckinghamshire Healthcare NHS Trust
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Senior Quality Assurance Technician
Stoke Mandeville, HP218AL
- Salary :
- £31049.00 to £37796.00
- Type :
- Fixed-Term
- Employer :
- Buckinghamshire Healthcare NHS Trust
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Lead Quality Assurance (QA) Officer
Seaton Delaval, NE25 0QJ
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Northumbria Healthcare NHS Foundation Trust
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Quality Assurance and Contract Specialist
Huntingdon, PE29 6NT
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- North West Anglia NHS Foundation Trust
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Quality Assurance Lead - Band 7
Poole, BH15 2JB
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- University Hospitals Dorset NHS Foundation Trust
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Senior Quality Assurance/Quality Control Specialist (QA/QC)
Colchester, CO4 5JL
- Salary :
- £47810.00 to £54710.00
- Type :
- Fixed-Term
- Employer :
- East Suffolk and North Essex NHS Foundation Trust
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Contract Performance Manager
Birmingham, B18 7QH
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Sandwell and West Birmingham NHS Trust
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Performance Management Advisor
Willerby, HU10 6ED
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- Humber Teaching NHS Foundation Trust
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Contract Performance Manager
Birmingham, B18 7QH
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Sandwell and West Birmingham NHS Trust
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Band 6 Corporate Nurse for Quality and Clinical Assurance
Birmingham, B15 2TH
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- University Hospitals Birmingham NHS Foundation Trust
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Performance Delivery Manager
Manchester, M23 9LT
- Salary :
- £46148.00 to £52809.00
- Type :
- Permanent
- Employer :
- Manchester University NHS Foundation Trust
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Assurance Manager (HTA)
Coventry, CV2 2DX
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- University Hospitals Coventry and Warwickshire NHS Trust
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Clinical Governance and Quality Manager
Corby, NN17 1TY
- Salary :
- £45000.00 to £55000.00
- Type :
- Permanent
- Employer :
- Lakeside Healthcare Group
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Senior Project Manager for Risk Management
Caerleon, NP18 3XQ
- Salary :
- £48527.00 to £55532.00
- Type :
- Fixed-Term
- Employer :
- Aneurin Bevan University Health Board
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Quality Manager
London, W12 0HS
- Salary :
- £56276.00 to £63176.00
- Type :
- Permanent
- Employer :
- Imperial College Healthcare NHS Trust
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Quality Manager
Salisbury, SP2 8BJ
- Salary :
- £47810.00 to £54710.00
- Type :
- Fixed-Term
- Employer :
- Salisbury NHS Foundation Trust
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Corporate Governance and Risk Manager
Peterborough, PE2 8AL
- Salary :
- £45000.00
- Type :
- Permanent
- Employer :
- Greater Peterborough Network
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Pathology Quality Manager
Huddersfield, HD3 3EA
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Calderdale and Huddersfield NHS Foundation Trust
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Quality & Governance Manager
London, SW18 3HS
- Salary :
- £56276.00 to £63176.00
- Type :
- Permanent
- Employer :
- Oxleas NHS Foundation Trust
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Band 8a Senior Performance Information Manager
Romford, RM7 0AG
- Salary :
- £61631.00 to £68623.00
- Type :
- Permanent
- Employer :
- Barking, Havering and Redbridge University Hospitals NHS Trust
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Quality and Governance Manager
Leeds, LS8 1NT
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Spire Healthcare Ltd
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HSDU Deputy & Quality Manager
Chester, CH2 1UL
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- Countess of Chester Hospital NHS Foundation Trust
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Senior Quality Manager (Transformation)
London, N19 5NF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Health Services Laboratories
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Quality Improvement and Regulation Manager
Ashington, NE63 8HE
- Salary :
- £45000.00
- Type :
- Permanent
- Employer :
- Barchester Healthcare
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Quality Improvement and Regulation Manager
Darlington, DL1 1JF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Barchester Healthcare
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Quality Improvement and Regulation Manager
Peterlee, SR8 5UP
- Salary :
- £45000.00 to £51500.00
- Type :
- Permanent
- Employer :
- Barchester Healthcare
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Stroke Performance Analyst
London, HA1 3UJ
- Salary :
- £44485.00 to £52521.00
- Type :
- Permanent
- Employer :
- London North West University Healthcare NHS Trust
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Finance & Performance Analyst
Nuneaton, CV10 7DJ
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- George Eliot Hospital NHS Trust
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Head of Operational Performance
Sudbury, CO10 2ED
- Salary :
- £65000.00 to £70000.00
- Type :
- Permanent
- Employer :
- Sue Ryder
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Performance Co-ordinator (XN05)
Leeds, LS9 7TF
- Salary :
- £31049.00 to £37796.00
- Type :
- Secondment
- Employer :
- Leeds Teaching Hospitals
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Benefit Risk Evaluation Assessor - Software
London, E14 4PU
- Salary :
- £58983.00
- Type :
- Permanent
- Employer :
- Medicines and Healthcare Products Regulatory Agency
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Head of Governance and Risk
Melbourn, SG8 6DE
- Salary :
- £64455.00 to £74896.00
- Type :
- Fixed-Term
- Employer :
- East of England Ambulance Service
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Director of Risk and Compliance
Fulwood, Preston, PR2 9WT
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- CHEC
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Governance, risk and compliance analyst
Newcastle upon Tyne, NE158NY
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- NHS Business Services Authority
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Director of Commissioning and Performance
Cardiff, CF14 4HH
- Salary :
- £105385.00 to £121271.00
- Type :
- Permanent
- Employer :
- Cardiff and Vale University Health Board
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Lead Midwife for Risk and Governance
Bournemouth, BH7 7DW
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- University Hospitals Dorset NHS Foundation Trust
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Cyber Security Lead - Security Assurance
Leeds/Exeter/London, LS1 4AP
- Salary :
- £83792.00 to £97365.00
- Type :
- Fixed-Term
- Employer :
- NHS England
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Quality Analyst
Preston, PR2 9WT
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- CHEC
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Quality Matron
Herefordshire, HR95AD
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Wye Valley NHS Trust
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Director of Performance and Outcome Delivery
Bodmin, PL31 2QN
- Salary :
- £109179.00 to £125637.00
- Type :
- Permanent
- Employer :
- Cornwall Partnership NHS Foundation Trust
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Clinic Manager
Ulverston, LA12 9EF
- Salary :
- £45000.00 to £50000.00
- Type :
- Permanent
- Employer :
- Diaverum
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Quality Improvement Advisor
London, SE5 8AZ
- Salary :
- £56276.00 to £63176.00
- Type :
- Permanent
- Employer :
- South London and Maudsley NHS Foundation Trust
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Complaints & Quality Officer
Leeds, LS7 2BQ
- Salary :
- £14.25
- Type :
- Permanent
- Employer :
- Local Care Direct
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Head of Quality
Ashford, Norwich or Ipswich, TN24 0GP
- Salary :
- £55000.00 to £60000.00
- Type :
- Permanent
- Employer :
- Integrated Care 24 Ltd
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Data Quality Administrator
St Austell, PL25 3EF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- St Austell Healthcare
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Data Quality Officer
Darlington, DL3 6HX
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- County Durham & Darlington NHS Foundation Trust
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Data Quality Officer
Darlington, DL3 6HX
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- County Durham & Darlington NHS Foundation Trust
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Associate Director of Assurance and Energy Decarbonisation
Exeter, EX2 5DW
- Salary :
- £91342.00 to £105337.00
- Type :
- Fixed-Term
- Employer :
- Royal Devon University Healthcare NHS Foundation Trust
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Unit Manager - Clinical
Clevedon, BS21 6DY
- Salary :
- £23.75 to £24.50
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
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Clinical Team Manager
Hull, HU3 2RW
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Humber Teaching NHS Foundation Trust
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Clinical Unit Manager
Darlington, DL3 6AH
- Salary :
- £20.89 to £21.89
- Type :
- Permanent
- Employer :
- HC-One
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Unit Manager - Clinical
Kenton, HA3 9UY
- Salary :
- £23.50
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
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Clinical Pharmacist Manager
Witney, OX28 6JS
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Windrush Medical Practice
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Clinical Pathway Manager
Oxford, OX4 2PG
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Buckinghamshire, Oxfordshire and Berkshire West ICB
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Clinical Deputy Manager
Sompting, BN15 0DA
- Salary :
- £53000.00
- Type :
- Permanent
- Employer :
- Aria Care
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Clinical Capacity Manager
Wolverhampton, WV10 0QP
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- The Royal Wolverhampton NHS Trust
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Clinical Deputy Manager
Henley on Thames, RG9 5SE
- Salary :
- £12.60
- Type :
- Permanent
- Employer :
- Aria Care
Showing 6 of 60 results
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For further information about a career in performance and quality management, please contact