Performance and quality management
Our performance and quality managers make sure that our patients receive the best possible care by identifying high quality performance. They will also identify any risks and issues that may affect the standards expected and work with healthcare professionals to ensure our patients are protected.
As a manager of performance and quality, you will work with clinicians and other staff groups to set standards for the provision of services which are both ambitious and achievable.
Working life
There are a variety of job roles and job titles in performance and quality management. Examples include:
You could report to the director of clinical governance, learning and development. You’ll work closely with the risk manager and executive nurse. You’ll be responsible for all aspects of clinical risk management.
Head of performance management
You could be instrumental in the continuous improvement of performance reporting and management in a clinical commissioning group (CCG). You’d work in the finance, performance and project management office and have specific responsibilities for developing, implementing and embedding performance management systems.
You’d need a comprehensive understanding of national and local performance standards and be capable of developing and implementing a range of performance reports and solutions to help improve quality.
As a quality assurance manager, you could be involved in working in education. You would make sure that effective arrangements are in place to ensure that our students and trainees' education is continuously improving and of the highest standard.
You’d work with a range of organisations including universities to make sure this happens.
Want to learn more?
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Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. If you work in performance and quality management, your salary will depend on your role. This could be anywhere between AfC bands 5 and 9 depending on the precise role and level of responsibility.
NHS staff will usually work a standard 37.5 hours per week. They may work a shift pattern.
Terms and conditions of service can vary for employers outside the NHS.
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With further training and/or experience, you may be able to develop your career further and apply for more senior managerial roles. Relocation for promotion is common.
More diverse routes are now opening up, for example, jointly-funded posts between health and social services.
Management qualifications, such as an MBA (Master of Business of Administration) or DMS (Diploma in Management Studies) may be an advantage for some posts.
When you’re looking for managerial jobs or apprenticeship vacancies, there are a number of sources you can use, depending on the type of and level of work you’re seeking. However, most vacancies in NHS organisations can be found on the NHS Jobs website.
Some of the current vacanices are below.
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HR, Compliance and Quality Assurance Manager
Leicester, LE5 0PR
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Humberstone Medical Centre
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Quality and Risk Manager (South)
Warwick, CV34 5AH
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Alliance Medical Ltd
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Quality Assurance Support Officer
Newport, NP10 8BE
- Salary :
- £39263.00 to £47280.00
- Type :
- Permanent
- Employer :
- NHS Wales Shared Services Partnership
-
Pharmacy Quality Assurance Lead
Aylesbury, HP21 8AL
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Buckinghamshire Healthcare NHS Trust
-
Scanning & Quality Assurance Administrator
Basildon, SS16 5NL
- Salary :
- £24937.00 to £26598.00
- Type :
- Fixed-Term
- Employer :
- Essex Partnership University NHS Foundation Trust
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Lead Quality Assurance (QA) Officer
Seaton Delaval, NE25 0QJ
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Northumbria Healthcare NHS Foundation Trust
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Specialist Quality Assurance Technician - Aseptic Services
Carlisle, CA2 7AG
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- North Cumbria Integrated Care NHS Foundation Trust
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Senior Quality Assurance/Quality Control Specialist (QA/QC)
Colchester, CO4 5JL
- Salary :
- £47810.00 to £54710.00
- Type :
- Fixed-Term
- Employer :
- East Suffolk and North Essex NHS Foundation Trust
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Contract Performance Manager
Birmingham, B18 7QH
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Sandwell and West Birmingham NHS Trust
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Contract Performance Manager
Birmingham, B18 7QH
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Sandwell and West Birmingham NHS Trust
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Assistant Cancer Performance Manager
London, W6 8RF
- Salary :
- £46419.00 to £55046.00
- Type :
- Permanent
- Employer :
- Imperial College Healthcare NHS Trust
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Band 6 Corporate Nurse for Quality and Clinical Assurance
Birmingham, B15 2TH
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- University Hospitals Birmingham NHS Foundation Trust
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Quality Support Manager - Clinical
Sutton, SM2 6ND
- Salary :
- £50000.00 to £60000.00
- Type :
- Permanent
- Employer :
- Aria Care
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Clinical Governance and Quality Manager
Corby, NN17 1TY
- Salary :
- £45000.00 to £55000.00
- Type :
- Permanent
- Employer :
- Lakeside Healthcare Group
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Senior Project Manager for Risk Management
Caerleon, NP18 3XQ
- Salary :
- £48527.00 to £55532.00
- Type :
- Fixed-Term
- Employer :
- Aneurin Bevan University Health Board
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Quality Manager
Salisbury, SP2 8BJ
- Salary :
- £47810.00 to £54710.00
- Type :
- Fixed-Term
- Employer :
- Salisbury NHS Foundation Trust
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Pathology Quality Manager
Huddersfield, HD3 3EA
- Salary :
- £55690.00 to £62682.00
- Type :
- Fixed-Term
- Employer :
- Calderdale and Huddersfield NHS Foundation Trust
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Quality Governance Manager
Worcester, WR51DD
- Salary :
- £47810.00 to £54710.00
- Type :
- Fixed-Term
- Employer :
- Worcestershire Acute Hospitals NHS Trust
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DSD Quality Manager
Manchester, M13 9WL
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- Manchester University NHS Foundation Trust
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Quality and Governance Manager
Leeds, LS8 1NT
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Spire Healthcare Ltd
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Senior Quality Manager (Transformation)
London, N19 5NF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Health Services Laboratories
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Radiology Governance and Quality Manager
Basingstoke, RG24 9NQ
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Hampshire Hospitals NHS Foundation Trust
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Imaging Quality and Governance Manager
Bournemouth, BH7 7DW
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- University Hospitals Dorset NHS Foundation Trust
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Clinical Pathway and Quality Lead
Nottingham, NG1 5DU
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Nottingham University Hospitals NHS Trusts
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Risk Support Officer
Dorchester, DT1 2JY
- Salary :
- £24937.00 to £26598.00
- Type :
- Permanent
- Employer :
- Dorset County Hospital NHS Foundation Trust
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Finance & Performance Analyst
Nuneaton, CV10 7DJ
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- George Eliot Hospital NHS Trust
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Advanced Biomedical Scientist Training and Quality Management
Salford, M6 8HD
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Northern Care Alliance NHS Foundation Trust
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Risk & Compliance Officer (XN05)
Leeds, LS9 7TF
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- Leeds Teaching Hospitals
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Senior Performance & Data Analyst
Ilkeston, DE7 5PR
- Salary :
- £40000.00 to £52000.00
- Type :
- Permanent
- Employer :
- Erewash Health Partnership
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Head of Operational Performance
Sudbury, CO10 2ED
- Salary :
- £65000.00 to £70000.00
- Type :
- Permanent
- Employer :
- Sue Ryder
-
Head of Operational Performance
Chertsey, KT16 0PZ
- Salary :
- £66653.00 to £77094.00
- Type :
- Fixed-Term
- Employer :
- Ashford & St. Peter's Hospitals NHS Foundation Trust
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Benefit Risk Evaluation Assessor - Software
London, E14 4PU
- Salary :
- £58983.00
- Type :
- Permanent
- Employer :
- Medicines and Healthcare Products Regulatory Agency
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Head of Governance and Risk
Melbourn, SG8 6DE
- Salary :
- £64455.00 to £74896.00
- Type :
- Fixed-Term
- Employer :
- East of England Ambulance Service
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Director of Risk and Compliance
Fulwood, Preston, PR2 9WT
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- CHEC
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Governance, risk and compliance analyst
Newcastle upon Tyne, NE158NY
- Salary :
- £38682.00 to £46580.00
- Type :
- Permanent
- Employer :
- NHS Business Services Authority
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Cyber Security Lead - Security Assurance
Leeds/Exeter/London, LS1 4AP
- Salary :
- £83792.00 to £97365.00
- Type :
- Fixed-Term
- Employer :
- NHS England
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Director of Commissioning and Performance
Cardiff, CF14 4HH
- Salary :
- £105385.00 to £121271.00
- Type :
- Permanent
- Employer :
- Cardiff and Vale University Health Board
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Head of Clinical Quality and Patient Safety (Operational)
Nottingham, NG2 1EP
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- New Medical Systems Ltd
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Duty Risk and Mental Health Practitioner
Remote with occasional travel, EC4Y 8EN
- Salary :
- £37338.00 to £44962.00
- Type :
- Permanent
- Employer :
- Vita Health Group
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Specialist High Risk and Forensic Practitioner
Worcester, WR1 2AE
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Herefordshire and Worcestershire Health and Care NHS Trust
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Deputy Head of Quality Governance (Lead for Clinical Effectiveness)
London, N18 1QX
- Salary :
- £61631.00 to £68623.00
- Type :
- Permanent
- Employer :
- Royal Free London NHS Foundation Trust
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Quality Governance Facilitator
Runcorn, WA7 4QX
- Salary :
- £29970.00 to £36483.00
- Type :
- Permanent
- Employer :
- HCRG Care Group
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Head of Quality
Ashford, Norwich or Ipswich, TN24 0GP
- Salary :
- £55000.00 to £60000.00
- Type :
- Permanent
- Employer :
- Integrated Care 24 Ltd
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Quality Investigations Officer
EXETER or BRISTOL, EX2 7HY
- Salary :
- £31049.00 to £37796.00
- Type :
- Permanent
- Employer :
- South Western Ambulance Service NHS Foundation Trust
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Data Quality Administrator
St Austell, PL25 3EF
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- St Austell Healthcare
-
SSD Quality Technician
Bangor, LL57 2PW
- Salary :
- £25313.00 to £26999.00
- Type :
- Permanent
- Employer :
- Betsi Cadwaladr University Health Board
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Clinical Night Manager
Darlington, DL3 6AH
- Salary :
- £20.89 to £21.89
- Type :
- Permanent
- Employer :
- HC-One
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Unit Manager - Clinical
Clevedon, BS21 6DY
- Salary :
- £23.75 to £24.50
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
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Clinical Team Manager
Hull, HU3 2RW
- Salary :
- £47810.00 to £54710.00
- Type :
- Permanent
- Employer :
- Humber Teaching NHS Foundation Trust
-
Clinical Nurse Manager
Grimsby, DN37 0AA
- Salary :
- £47150.00
- Type :
- Permanent
- Employer :
- Elysium Healthcare
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Clinical Unit Manager
Glasgow, G13 4DT
- Salary :
- £22.83 to £23.83
- Type :
- Permanent
- Employer :
- HC-One
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Clinical Unit Manager
Darlington, DL3 6AH
- Salary :
- £20.89 to £21.89
- Type :
- Permanent
- Employer :
- HC-One
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Unit Manager - Clinical
Kenton, HA3 9UY
- Salary :
- £23.50
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
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Clinical Pharmacist Manager
Witney, OX28 6JS
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Windrush Medical Practice
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Clinical Pathway Manager
Oxford, OX4 2PG
- Salary :
- £55690.00 to £62682.00
- Type :
- Permanent
- Employer :
- Buckinghamshire, Oxfordshire and Berkshire West ICB
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Clinical Deputy Manager
Sompting, BN15 0DA
- Salary :
- £53000.00
- Type :
- Permanent
- Employer :
- Aria Care
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General Manager - Clinical
Corby, NN17 1AD
- Salary :
- £65000.00
- Type :
- Permanent
- Employer :
- Avery Healthcare Group Ltd.
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Clinical Service Manager
Portsmouth, PO3 6AD
- Salary :
- Negotiable
- Type :
- Permanent
- Employer :
- Steeper Group
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Clinical Unit Manager
Hamilton, ML3 9AX
- Salary :
- £22.83 to £23.83
- Type :
- Permanent
- Employer :
- HC-One
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Registered Manager (Clinical)
Rushden, NN10 0LG
- Salary :
- £45000.00
- Type :
- Permanent
- Employer :
- Active Care Group
Showing 6 of 60 results
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For further information about a career in performance and quality management, please contact