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Porters are the heartbeat of NHS hospitals, making sure crucial goods and items are delivered where they are needed most. They are also make sure patients are at the right place at the right time to get the treatment they need.
There are no set entry requirements. Employers expect a good standard of numeracy and literacy. They may ask for qualifications such as GCSEs in English and maths. Employers may expect porters to have some relevant healthcare experience. This could be from voluntary or paid work in, for example, care work. Customer service skills are useful, too. Some employers may ask for a driving licence. There are no formal training courses/programmes, but most porters will have an induction course when starting in their position. This generally covers information about the hospital, health and safety, lifting techniques etc. Further training is then given on the job.Porters working in the NHS are paid on the Agenda for Change (AfC) pay system. You would typically start on AfC band 2. With further training and experience, you could apply for more senior positions at higher points on band 2. Team leaders of porters are typically on AfC band 3. Porters work standard hours of around 37.5 a week. Some may work shifts including early starts, evenings, nights and weekends. Terms and conditions will usually be different for porters working outside of the NHS.Porters in the NHS have to be friendly and helpful, calm and reassuring, physically fit for lifting, walking, pushing, etc, reliable, willing to work with staff and patients of all ages and from all walks of life, health and safety aware and able to follow instructions carefully. They also need communication and organisational skills.With experience, you could move into a specialist porter role, working in a particular clinical department, with more responsibility. You could become a team leader, supervising the work of other porters. With further experience, you could become a manager, responsible for portering and other services across an NHS site or trust. You may be able to move into other areas in the wider healthcare team such as estates services.Related roles
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Occupational health nurses advise working people and organisations of the impact of work on health and wellbeing.
You will usually need to be a registered adult, child, learning disability or mental health nurse to apply for occupational health posts. Applying for a job within a large occupational health service should help you gain adequate supervision and support. This is especially important for a first job in an occupational health.Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists and the most senior managers. Occupational nurses in the NHS will usually start at band 5 and work standard hours of 37.5 per week. Many jobs in occupational health nursing will be outside of the NHS where terms and conditions can vary.You have to be highly organised, flexible and able to prioritise effectively. An occupational health nurse is also highly observant, able to assess patients and take responsibility for determining the best course of action for them.After qualifying and gaining some experience, there are a variety of routes you could take as the next step in your career. With experience you could progress to a senior nursing adviser within an occupational nursing department. You may also choose to qualify as a specialist community public health nurse (SCPHN).Related roles
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Our performance and quality managers make sure that our patients receive the best possible care by identifying high quality performance. They will also identify any risks and issues that may affect the standards expected and work with healthcare professionals to ensure our patients are protected.
The entry requirements and training available, will depend on the precise role you’re applying for. Some courses relevant to managers in performance and quality may be available in-house. The Institute of Healthcare Managers and Association of Litigation and Risk Managers provide relevant courses.Staff in the NHS will usually work a standard 37.5 hours per week. They may work a shift pattern. Most jobs in the NHS are covered by the Agenda for Change (AfC) pay scales. This pay system covers all staff except doctors, dentists, and the most senior managers (where very senior managers pay apply). If you work in performance and quality management, your salary will depend on your role. This could be anywhere between AfC bands 5 and 9 depending on the precise role and level of responsibility. Terms and conditions of service can vary for employers outside the NHS.To work in performance and quality management, you’ll typically need good communication skills, leadership skills , organisational skills, a willingness to work with others and respect their views, a good level of numeracy and computer literacy, negotiating skills, the ability to challenge the way things are and find better alternatives, honesty and fairness in dealing with other people and a a commitment to the ideals of quality and fairness in delivering healthcare.With further training and/or experience, you may be able to develop your career further into more senior managerial roles.